Shipping policy
SHIPPING POLICY
Hikmat Group — Nationwide Delivery Across Pakistan
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Area | Delivery Time |
|---|---|
| Rawalpindi / Islamabad | 1-2 business days |
| Major Cities (Lahore, Karachi, Peshawar, Quetta) | 3-5 business days |
| Remote Areas | 5-7 business days |
Shipping Charges
- Orders under Rs. 3,000 — Flat Rs. 250 shipping fee
- Orders Rs. 3,000 and above — FREE delivery
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Pay when your order arrives at your doorstep — no advance payment required.
Courier Partners
We ship via trusted courier services including TCS, Leopards, and PostEx to ensure safe and timely delivery of your order.
Order Tracking
Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS. You can use this number to track your order through our courier partner's website.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 24 hours of the expected delivery date:
📞 0333-9781809
📧 hikmatgroup0786@gmail.com
We will investigate and resolve the issue as quickly as possible.
Contact Us
For any shipping related queries:
Hikmat Group
Shop No. V336, Saif Traders
Rawalpindi, Punjab, Pakistan 46060
📞 0333-9781809
📧 hikmatgroup0786@gmail.com
🌐 hikmatgroup.com